Frequently Asked Questions — E&E 2 Brothers Brew™
Frequently Asked Questions
Everything you want to know about our coffee, shipping, and how we do things at E&E 2 Brothers Brew.
About Our Coffee
Is your coffee freshly roasted?
Yes. Every E&E 2 Brothers Brew order is freshly roasted for our brand by our U.S. roasting and fulfillment partner, packaged for E&E 2 Brothers Brew, and shipped directly to you. Nothing sits in a warehouse waiting for an order. Most commercial coffee is roasted weeks or months before it reaches you — ours goes from roaster to your door in days.
What is specialty grade coffee?
Specialty grade is the highest quality tier in the coffee industry, scored 80+ on a 100-point scale by licensed Q Graders. It means the beans are sourced from specific farms or regions, grown at altitude, harvested by hand, and carefully processed. Every coffee we sell starts as specialty grade — no filler beans, no defects.
What's the difference between single origin and a blend?
Single origin coffee comes from one specific farm, cooperative, or region — so the flavor reflects that place uniquely. Explore our single origin coffees to taste the difference. Blends combine beans from multiple origins to create a balanced, consistent flavor profile. Our signature coffee blends are crafted for specific taste goals — bold, smooth, bright, and everything between.
How are your flavored coffees flavored?
Our flavored coffee beans are flavored after roasting, applied to whole beans rather than stirred in as a syrup — so you taste the coffee as well as the flavor. They contain natural and artificial flavors, with no added sugar and no calories from the flavoring itself.
What grind options do you offer?
We offer Whole Bean, Coarse (French Press, Cold Brew), Standard/Medium (drip machines), Fine (pour over), and Espresso grinds. Select your grind on each product page. If you're unsure, Whole Bean is always best for freshness — grind just before brewing.
Not sure where to start?
Our coffee bundles are the easiest way to try multiple coffees — each one includes three full 12oz bags, and they make a great gift.
Shipping & Orders
How long does shipping take?
Every order is roasted and shipped within 2 business days. Delivery time after that depends on your location and selected shipping method. Most US customers receive their order within 5–7 business days total from the order date.
Do you offer free shipping?
Yes — free shipping applies automatically to US orders of 2 or more items. Single-item orders are charged standard shipping at checkout, so adding a second bag is usually the better value.
Can I use a discount code and free shipping together?
No — our promo codes and our free shipping offer can't be combined on the same order. If you apply a discount code, standard shipping rates will apply at checkout. For most orders of two or more items, free shipping works out to be the better deal, but you're welcome to compare the two before you check out.
Can I track my order?
Yes. You'll receive a tracking number by email as soon as your order ships. If you don't see it, check your spam folder or contact us and we'll look it up for you.
Do you ship internationally?
Currently we ship within the United States. Contact us for international shipping inquiries.
The Coffee Club
What is the E&E Coffee Club?
It's our monthly coffee subscription. You pick your coffee, grind, and size — it's roasted fresh and shipped to you automatically every month. Learn more about the Coffee Club here.
Can I cancel or pause my subscription?
Yes — no contracts, no commitments. You can skip a month, change your order, or cancel anytime with one click.
Other Questions
How should I store my coffee?
Keep your coffee in an airtight container, away from heat, light, and moisture. Don't store it in the fridge or freezer — the temperature changes cause condensation that damages the beans. A cool, dark cabinet is ideal. For best flavor, buy only what you'll use within 2–3 weeks.
Do you offer gift options?
Absolutely. Our coffee bundles are especially popular as gifts.
How do I contact you?
Use our contact page and we'll get back to you as quickly as possible. We're a small team and we actually read every message.